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02/07/2012
BBB Foundation accepting nominations for 2012 Customer Service Excellence Award
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02/07/2012
Memphis TN, February 7, 2012 – The BBB is issuing a consumer alert about Mo Money Taxes, a tax preparation company headquartered in Memphis. Mo Money Taxes has had an F rating with the BBB in Memphis for several years for failure to respond to consumer complaints.
The BBB of the Mid-South has received 24 complaints on Mo Money Taxes in the past three years; 6 of those remain unanswered. Another 8 complaints that were recently filed are pending.
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02/06/2012
The Consumer Fraud Task Force warns anyone looking for love online to be aware that although some relationships develop there, criminals also troll the sites for victims who will send them money.
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02/01/2012
The Torch Award recognizes businesses and charities that insist on exceptionally high standards of behavior in dealing with customers, vendors and employees.
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01/31/2012
The BBB warns that publicity about the Super Bowl is likely to breed scams as well, from counterfeit merchandise to ticket and hotel room scams.
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01/27/2012
Tax preparers often offer Refund Anticipation Loans to allow you to immediately receive your tax refund. However, RALs are not an actual refund from the IRS but are a short-term loan from the company.
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01/19/2012
For the fourth time since November, 2011, scammers have shown that they recognize the power of the BBB name. The latest misuse of the BBB trusted name is another phony complaint notification. Recipients of any such emails should NOT click on the link and should immediately delete the message.
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01/18/2012
An email scam using Better Business Bureau’s name and ‘Start With Trust’ tagline is flooding inboxes across the nation this morning. Follow these tips to avoid malware and phishing attacks.
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01/18/2012
The Student Ethics Scholarship Award is given to college-bound students within the BBB|Northwest Florida service area who demonstrate overall personal integrity and ethical behavior.
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01/10/2012
BBB investigates thousands of scams a year, from the latest gimmicks to schemes as old as the hills. We’ve picked the top scam for 2011 in each of our nine categories, plus our scam of the year.
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01/04/2012
Losing weight is one of the most common New Year’s resolutions. If you’re pledging to lose some pounds by joining a gym, Better Business Bureau recommends asking ten questions before signing on the dotted line.
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01/04/2012
Now is the time to plan ahead so the 2012 holidays are not overshadowed by looming debt. Starting a Christmas Club account might be the perfect way to get your finances off to the right start this new year.
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12/30/2011
What do rebate and refund policies have in common, particularly this time of year? They're a source of confusion and aggravation for consumers who didn't fully understand them when making a purchase.
An editor at Consumer Reports estimated that 40 percent or more of people who are enticed to buy a product by the offer of a rebate never get it because they fail to meet processing requirements. Others simply forget to file for the rebate.
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12/27/2011
As return fraud continues to be a concern for the retail industry, many retailers are tightening their policies to combat the growing crime. Better Business Bureau recommends consumers fully understand these policies to avoid unnecessary stress.
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