Your BBB|Northwest Florida reports a record-breaking year in 2010!
Last year, your BBB:
- Processed 2,808 complaints in an attempt to resolve disputes between businesses and consumers.
- Responded to 416,515 inquiries, including requests for BBB Reliability Reports on specific businesses, requests for rosters of BBB Accredited Businesses by industry, processing eQuote requests for consumers looking for information from BBB Accredited Businesses and more. This is a 31 percent increase over the number of inquiries received in 2010.
- Drove traffic to BBB Accredited Business’ websites an additional 12,065 times, helping consumers find businesses they could trust. As BBB Accredited Business owner Eddie Hill, Award Masters, Inc. says, “Just the value in having an inbound link to my website from the high authority BBB website is more than worth the annual cost of Accreditation!”
- Opened 59 advertising review cases where local advertising did not adhere to BBB’s Code of Advertising.
- Provided a total of 419,382 instances of service last year, a 25 percent increase in the number of services provided in 2010.
Click here to see BBB|Northwest Florida's full annual report.
Locally, the Better Business Bureau of Northwest Florida, Inc. was established in 1985 with a four-county territory. Today, your BBB serving Northwest Florida covers 14 panhandle counties, with offices in Pensacola and Panama City.
Your BBB|Northwest Florida serves Bay, Calhoun, Escambia, Franklin, Gadsden, Gulf, Holmes, Jackson, Liberty, Okaloosa, Santa Rosa, Wakulla, Walton and Washington counties and is supported by over 1,500 community businesses that voluntarily agree to abide by our standards for trust.
Your BBB|Northwest Florida is governed by a 20-member
Board of Directors.
Your BBB is entitled to use the BBB name and logo through its membership with the U.S. Council of Better Business Bureaus located in Arlington, Va.